Tuesday, September 4, 2012

Leadership Lessons from the Seat of a Motorcycle


A weeklong motorcycle trip through Europe recently gave me the opportunity to reflect on the correlation between riding a motorcycle in a group and leading a team, corporation or community.  The behaviors struck me as being very obvious and upon thought also challenging for leaders to execute, as they are often not faced with the immediacy of action required when riding a motorcycle.  That brought the realization that having a sense of urgency will often expedite the need for action and encourage leaders to act when normally they might not.  Being on a motorcycle brings with it the need for action and awareness that failure to act can have severe consequences.

The lessons I articulated for leaders while riding are:
·      Check to see your Team is with you
·      Have a clear goal and communicate it
·      Involve others in decisions and actions
·      Take actions that will enrich the Team
·      Discover and utilize Team's strengths
·      Be aware of the environment
·      Speed of flexible and resilient

Check to See Your Team is with You
When riding in the lead of a group, it is your responsibility to make sure your fellow riders are with you and not falling behind.  When riders fall behind, the Team will be slowed down and the risk is present of an individual rider being lost.  The leader needs to consistently check to see if his Team is following and in line.  This also applies when making decisions about direction - the leader needs to ensure that the Team can follow and not get caught in traffic or be put at risk through quick maneuvers.  The correlation to the business world is clear, a leader needs to keep his Team engaged and with him/her heading in the same direction.  The leader needs to consistently check on his Team to ensure they are still in line and moving in the same direction.  When one member of the Team falls behind it will undermine the effectiveness of the Team.

Have a Clear Goal and Communicate It 
Every morning the riders would establish a destination point for the end of the coming day.  The lead rider would provide information regarding the route options, time involved and potential riding conditions.  With this information a clear destination was established and all riders were aware of it.  There would be discussion regarding the destination during the day and the lead rider would let the group know how much further to the destination.  A leader has to establish clear goals and objectives for his team and make sure they understand the desired outcome of their actions.  On our motorcycle trip we all knew where we had to be at the end of the day and regardless what we encountered, the goal/destination did not change.  On some occasions we arrived well passed the desired time and we arrived.  Having a clear goal established, allows the Team to move forward and consistently re-stating the goal creates energy and excitement for the goal.  When stopping for gas, we would talk about what the destination held for us; when the leader communicates the proximity of the goal it created excitement and energy within the team to reaching the goal.


Involve Others in Decisions and Actions
As we sat at breakfast discussing what the day would hold, all voices were heard and had input into the final decision which created a commitment to the agreed upon goal.  All riders on the Team were asked their preferences and their thoughts as the decisions were unfolding.  If there were questions, time was taken to answer them and discuss them; again a level of commitment was created.  The needs and desires of each team member were considered and we all felt heard.  As we all had input into the activities, there was an excitement for the day and anticipation for the days experiences.  When a leader pro-actively involves others in decisions not only is commitment to the decision created, the leader is able to hear all ideas and will have more information from which to act in the present and future. It is known that when individuals participate in decisions, the commitment to the decision strengthens and subsequent actions are more congruent to supporting the decision.  The involvement of others in developing the goal creates a team atmosphere and allows individual strengths to shine.  Furthermore, when all team members are heard and can give voice to their needs, the Team has the opportunity to utilize its strengths and appreciate the success of their actions. 


Take Actions that Will Enrich the Team
As we rode, there was a trust in the Leader to guide as along the decided upon route while also giving the leader room to make decisions in the moment - the challenge for the lead rider was to ensure those decisions benefited the Team.  At one point, the lead rider stopped and what looked like an interesting historical site indicating we might enjoy it and have lunch also - it was a great decision as it benefitted the Team.   The Team was enriched by his decision and was re-charged to move toward the destination.  The lead rider knew it would benefit the team based on the breakfast conversations.  As leaders we must decide will our actions strengthen our team, organization or community and add to the well being of the individuals involved.  Leaders have the unique luxury of looking beyond the day to day and scanning the horizon to see what is needed to keep the Team going toward its goal.  As she is scanning the horizon, it is an opportunity to take action that will support the organization and the individuals within.  Leading by example, others on the team will take actions for the good of the team.  When it was particularly warm on one day on several occasions, Team members bought water for the Team allowing all to refresh and have renewed energy to press on.  The unintended consequence of the action was that it created harmony among the Team and contributed to the well being of the Team and the formation of the Team.  When team members take actions for the betterment of the Team, they support the formation of the Team and strengthen the Team's ability to reach its targets, as others will be encouraged to do the same.
Discover and Utilize Team Strength's
The utilization of strengths has become a common refrain in business and many opportunities remain to make it the consistent norm in business.  When riding, it is critical to understand one's strengths as failure to do so can have terminal effects.  The rider who is not comfortable beyond certain speeds, or in sharp turns or riding at night or in the city needs to understand this and be able to voice it.  The other Team members need to hear it and acknowledge it looking for ways to utilize the strengths of the team to make any weakness irrelevant.

“The task of leadership is to create an alignment of strengths – for a purpose or toward a goal – in such a way that weaknesses become irrelevant.” – Peter Drucker

The leader who understands their own strengths and learns his Teams strengths and then builds on those strengths will consistently reach organizational objectives.  On our trip we had individuals whose strengths were planning and identifying great accommodations - we utilized those strengths and we all benefited plus it allowed the rest of us to focus on our strengths for the benefit and of the Team.  A leader in any organization setting would benefit from have their team clearly articulate their respective strengths and then utilize them to build the Team and organization.  On our trip, I realized my strength was not mountain riding for sharp right hand turns where opportunities to practice, subsequently I rode last so as not to slow others.  The strongest mountain rider went first and would wait on the team at intervals to ensure all were coming along.


Be aware of the environment
When riding, the joy is to be part of the environment and the risk is to be part of the environment for the environment has a tremendous impact on the riding.  The team and lead rider were aware of the environment at all times from temperature, traffic and road conditions.  When the traffic slowed the leader adjusted the pace and looked for openings and when the temperature climbed the stops to hydrate increased.  When establishing a strategy and action plan, the Leader must be cognizant of the environment the organization finds itself in.  The Leader must be able to adjust quickly to changing conditions while remaining focused on the desired end point.  When on the autobahn cruising at high speeds and traffic suddenly grinds to a crawl, a new plan of action is needed - the leader needs to quickly scan the situation and call on the appropriate team or organizational strengths to keep moving.  Slowed traffic required lane-splitting skills and the strongest lane-splitting rider took the point.  Leaders require the same behavior - an awareness of the ever-changing environment.  This awareness is not always as obvious as when on a bike and is equally important to the success of an organization, project or team.  The ability to adjust to a changing environment facilitates the leader keeping the organization focused on the critical success actions.  This ability to adjust and focus the organizations creates trust in the leader to navigate the organization towards its objectives.
Speed of flexibility and resiliency
While often mentioned as critical leadership behavior - flexibility and resiliency have taken on new meaning for me while their importance has only been amplified.  When riding, being flexible to ever changing conditions is essential as well as being aware when and where to be flexible.  The understanding of when to be flexible is essential for at times it might be beneficial to stay the course even though another option looks more appealing.  At the same flexibility requires a clear understanding of the result of the subsequent actions.  On the road, taking one path might lead to a nice ride while another path will lead to a spectacular ride.  Recently we took a road that led us to a tunnel through the mountain before entering the tunnel we had the opportunity to take a U-turn and take the road over the mountain - it would take twice as long and be an inspiring ride.  The mountain pass was ridden and in the moment flexibility was demonstrated and information was processed and a decision made.  The ability to be flexible and process information quickly to make a decision is essential in today's business climate while also then being able to move in the new direction.  Riding teaches one to take action quickly and leaders need this skill for speed of flexibility will be a differentiating factor in business.  Leaders who have the ability to exhibit flexibility and react to the changing environment while maintaining the organizations focus are able to navigate the current business climate successfully.

Resiliency is the ability to bounce back from challenges and adversity with renewed energy and commitment to the goal.  It is having the mindset to focus on the next steps to take as an opposed to being focused on the past or the adversity.  When riding the best example is when a rider puts a bike down - how quickly are they up and riding again (health permitting).  On my last trip, a rider put their bike down and was back up and riding in thirty minutes focused on getting to the destination.  Leaders who consistently exhibit resiliency are able to keep their Team focused on the goals while taking challenges in stride.  Organizations will take direction from their leader regarding resiliency and make it a norm, which infuses the organization with stamina, and energy that lets them meet challenges without being derailed by them.

There are no doubt more lessons one can apply from riding to leadership and I find these seven to be particularly relevant for today's leaders and the opportunities they encounter.  These seven traits are intertwined and support each other in their execution.  Leaders who practice these behaviors will find their Teams more productive and the results they achieve to be consistent and above expectations.  Leaders can practice these behaviors on daily basis with a conscious awareness of them and looking for opportunities to practice them individually and with their team. 

In the future, I will share additional thoughts on leadership, teams or other trips with readers on this blog thank you for visiting and I welcome your comments.